What Can I Do to Improve?

Most of the time we wait for someone to tell us…because that's what we've been taught. Rarely do we take the initiative to ask (our boss, customer, friend/spouse) this question without solicitation…mostly because we're afraid to. Asking the question invites criticism of our work, our world view and what we stand for. Asking suggests that we aren't good enough and that we have issues to correct. Perhaps the questions should be rephrased…how can I help make things better?

As a leader imagine if your front line employees came to you with that sort of initiative. Now imagine what the employee might say if you came to them with the same question…what can we do to help you realize your goals, dreams (different than asking how can we help you improve)?

We're taught that as leaders our job is to get the most out of people…that's management. We're taught to teach, measure and correct…to improve productivity and yield. We're taught that as followers we should do our best to meet standards, fit in and follow the game plan. And if we're not doing so, our bosses will tell us. But what would happen if we moved the waiting game out of the way? What if everyone every once in a while asked themselves (then those around them)…how can I make things better? Imagine how refreshing that would be.

Margaret Thatcher- RIP

Thanks Hugh for the image

Why Do People Follow You?

Stumbled upon on of Simon Sinek's videos and was reminded of one of the most important leadership principles...Leaders have people that follow them because they have to. People who Lead have people who follow them because they are inspired and because they want to.

Why do people follow you? Better find out if you don't know the answer.

How Often Do You Make People Smile?

And how often do you help them fulfill their dreams? 

In terms of creating a legacy, these might be the most important measurements of all.

Treat People Like Family

As a leader, a large part of earned respect is dependent on your delivery...not what you say, but how you say it. Here’s a simple rule I follow...treat subordinates as you would your own family. If you wouldn’t say it to your loved ones, don’t say it that way to the people at work. Now, extend that to customers, peers and others in general.

A slight twist of the golden rule...and very effective.