Defense vs. Offense

How much time do you spend on defense? On filling out reports, dealing with guest complaints, responding to e-mails, the day-to-day stuff?

Now, how much time do you spend on offense? Thinking about remarkability and what it’s going to take to change you and your business in order to survive next year, or in five years?

I bet the ratio heavily favors the defense. Do the analysis just for a day or a week…and do the math. The problem is…great defenses only win games in sports.

Happy Thanksgiving! Go Broncos.

Thought inspired by pages 27-28 of the Big Moo