Are you setting people up to win…or to fail?
If you’re in control of a property, department or shift, you need to think about this.
Are you fostering an environment of creativity, passion and energy? Do you really listen to people and thank them for their ideas? Do you give credit for mistakes? Do you care about their dreams…do you even know what they are?
Or, do you hope no one disturbs the flow of things? Do you wish people would just show-up, shut-up and “do their job”? Do you hope that everything just goes according to plan?
If you aren’t living and working in the first section, you are doing yourself, your staff and the organization a huge disservice. You are setting them up to fail.
You’re primary responsibility as a leader is to set people up to win. If you do that well, the rest of the plan has a chance.