It's Hip to Be Square

I like this trend...shows we are adaptive. It's about time we stopped forcing our old rules and practices on our guests. Bottom line, make people feel happy!

From Hospitality Net...

The hotel stay is getting a makeover. The growing wave of style-conscious Generation Xers — 60 million Americans ages 24 to 40 - is forcing hotels across the USA to revamp lobby layouts, menu offerings and front-desk clerks' attire. Some chains are launching new hotel brands designed for the under-40 set. And even stuffy hotel speak — "It's my pleasure, sir" — is going the way of the polyester floral bedspread as the industry adjusts to the habits and values of younger, hipper travelers.