Just when you think you’ve seen it all…as written in this report, hotels (apparently, lot’s of them) are gouging prospective guests who are victims of the worst natural disaster in U.S. history. I can’t believe anyone would take advantage of people like this, especially in the wake of all that we have been watching with such tremendous loss of life and property. It’s embarrassing to know that I have colleagues who conduct themselves this way. Frankly, any manager or owner who advocates such activity should (and will according to this report) be prosecuted to the fullest extent of the law. And, if necessary, I am happy to offer (pro bono) “expert” testimony against any of these morons. I happen to know Pat Miller with TH&LA…I’ll give him a call to see if he needs a hand. I hope you will too.
On the other hand, as reported in this article, a number of Victoria, Texas hoteliers are to be commended for their efforts to make it easier on the victims. It's nice to see some people have their priorities in the right order.