Just released a rebroadcast of last year's all music holiday show...click the logo.
indieHotelier #46 is up...Newmarket International
Janine C. Kniola, Delphi Product Manager, and Elise Sherman, Newmarket's Marketing Programs Manager,
give us insight into Delphi's web-based sales management software and
how this technology enhances the relationship building process.
Click on the logo to go the indieHotelier website. Or, on the podcast button to download and listen now.
IndieHotelier Podcast Returns This Friday
We're back this Friday with Newmarket International's Janine C. Kniola, Delphi Product Manager. We'll focus on their web based program...should be fun.
Live show is this Friday, December 14th, 11 AM EST on Talkshoe.
indieHotelier #45 Video on Demand with NxTV
Another indieHotelier show is finally up...Russ Reeder, president and COO of NxTV, Inc., gives us insight into the world of Internet Protocol Video-On-Demand and how it’s put in-room entertainment on the map.
Click on the logo o go to the website. Or, on the podcast button to download and listen to the show now.
indieHotelier #44, Green Update with Tony Longhurst
Interested in Learning About Revenue Management?
...Listen to this week's indieHotelier show. Douglas
Lapointe, VP, Pricing & Revenue Management, for JDA leads us in a
discussion about the importance of revenue management and how
technology and multiple booking sources almost require that you have
some sort of automation in place. We also offer some helpful
strategies, especially if you're relatively new to the yield game.
Click the indieHotelier logo to go to the website. Or, on the podcast button to download and listen now.
JDA on indieHotelier tomorrow
Business Intelligence
indieHotelier #42 is up...had a great discussion about business intelligence technology with Julie Squires, Dan Morrison and Jill Wilder and Cam Troutman of Aptech Computer Systems. Aptech specializes in hospitality software that makes operational and financial analysis and decision making much easier and more efficient.
Click on the logo to go to the indieHotelier website. Or, on the podcast button to download and listen to the show now.
Business Intelligence
Friday's indieHotelier show features the folks from Aptech Computer Systems. We'll discuss the importance and advantage of hospitality business intelligence software and other technology topics. Join us for the live show on Talkshoe at 12 Noon EDT (1 hour later than normal). The rebroadcast will be out next Monday...check the indieHotelier website.
Diva Marketing Talks
This week's indieHotelier podcast is up...Toby Bloomberg, president of Atlanta-based Bloomberg Marketing and author of the Diva Marketing Blog, gives us further insight into the world of social media. Some of the subjects we explored in this episode....
- Trends...use of video, reviews and other user generated content as marketing tools. How important is this...and why?
- How do we measure social networking results? Justification, ROI and the use of traditional metrics and measurement systems.
- How can a hotelier monitor social networks?
Click on the logo to go to the indieHotelier website. Or, on the podcast button to download the MP3 and listen now.
indieHotelier Features Diva Marketing Tomorrow
Toby Bloomberg, president of Atlanta-based Bloomberg Marketing and author of the Diva Marketing Blog, joins us on the show tomorrow for perspective and comment on what's brewing in the hospitality world of social media and marketing.
Join us for the live show on Talkshoe at 11 AM EDT.
Sheep and Chicks
Last Friday's indieHotelier show with Patricia Brusha, A Couple of Chicks Marketing, turned out to be quite lively. She did a terrific job leading us through various social media topics including blogging, Facebook and the importance of conversations and two-way interaction with your guests. Her partner, Alicia Whalen, captured the program quite well in her blog (better than the show notes).
Click on the logo to go to the indieHotelier website. Or, on the podcast button to download or listen to the show now.
Podcast Recap
Alicia Whalen did a great job of blogging a recap of yesterday's live indieHotelier show with special guest Patricia Brusha. We had a great time discussing the finer points of social media, blogging, etc.,and what hotels are doing (or should be doing) to engage with their guests. I'll release the show by Monday. But, in the meantime, you should definitely check-out Alicia's post.
Oh, and as always, if you can't wait for Monday...you can listen to the raw version of the show on Talkshoe.
More Social Media on indieHotelier Tomorrow...
We continue our social media journey with special guest, Patricia Brusha, Co-Founder and COO of A Couple of Chicks, an internet marketing firm specializing in the hospitality industry. Patricia recently authored two fantastic articles on this subject, Sheep 2.0 and How Facebook will Impact The Summer Tourism Season. So, we'll start there...and see where it takes us.
Join the live show on Friday, July 27th, 11 AM EDT via Talkshoe.
Maestro
This week's indieHotelier is up. Warren Dehan and Shelly Edwards of Northwind Maestro lead us in a stimulating conversation about the impact of social media, web 2.0 and the increasing use of the internet on hotels and their guests. We cover some interesting ground including the future of call centers and travel agent services and how hotels are challenged to maintain price integrity with so many distribution channels.
Click on the logo to go to the indieHotelier website. Or, on the podcast button to download the MP3 and listen right now.
Trivop
A new indieHotelier show is up.
This week's program features Thomas Owadenko, founder and CEO of the world's first video guide for hotels, Trivop. He gives us a behind the scenes look, including the history and inspiration behind this new new travel service.
Click on the logo to go to the indieHotelier website. Or, on the podcast button to download the MP3 and listen now.
indieHotelier Schedule Change
This week's live show has been moved from Friday, 11 AM EDT to Friday at 5 PM EDT. We'll be talking with Thomas Owadenko, CEO and Founder of Trivop, the first video guide for hotels. Should be interesting as we continue our social media journey.
Visit Talkshoe to join the conversation or just listen in.
indieHotelier #37 Chrispitality
Originally recorded live on June 28th via Talkshoe...
Chris Clarke recently launched the Chrispitality wiki...first to serve the hospitality industry. Chris gives us some background about wiki's, why they're becoming an important part of the on-line landscape and his inspiration to develop Chrispitality.
Click on the logo to go to the indieHotelier website. Or, on the podcast button to listen now.
Happy iPhone Day with VibeAgent
indieHotelier #36 is up...
Adam Healey leads us in a discussion about his new venture, VibeAgent (still in beta and requires an invitation to play). This is a really interesting mash-up of hotel booking and review sites, a la Kayak and TripAdvisor. But as Adam explains, VibeAgent infuses a heavy does of community, trust and social networking, setting it apart from other travel sites.
Click on the logo to go to the website. Or, on the podcast button to download the MP3 and listen now.
Chrispitality
We had a good time on a special edition of indieHotelier this morning talking with Chris about his new wiki project and social media in general. You can follow this link to listen to the raw version. The rebroadcast of this show will be out next Friday, July 6th in lieu of our holiday break.