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Michael Chaffin

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Michael Chaffin
September 4, 2005
Service and Caring

Example of Caring

Michael Chaffin
September 4, 2005
Service and Caring
 

Jeff Vander Wolk, owner of The Inn of The Governors in Santa Fe, provides us with an excellent example of how caring for your staff pays-off. You should read about it…link to the article.

 

Here are my quick take-aways:

 

Caring is about sharing

Cash is king

All of your decisions eventually lead to the bottom line

Incentive plans are great when they're meaningful

 
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