Learned this from a new friend while discussing the finer points of guest service this evening.
When attempting to be innovative, follow these simple guidelines:
Eat like a bird- eat from many different sources and listen to radicals (those that are passionate to the extreme)
Play like a fool- get information and play with it, turn it around, upside down, try the opposite of whatever it is your doing.
Poop like an elephant- deliver, deliver, deliver
Thanks to Gui for the inspiration…I especially like that last one.